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Work From Home Support

Your team, productive from anywhere

Remote and hybrid employees need the same secure, fast access they have in the office. We set up and support everything they need to work safely from home or on the road.

Managed laptopsSecure accessRemote help deskCollaboration tools
Example · Remote employee setupNew hire
Company laptopConfigured and shipped✓ Ready
Secure sign-inMulti-factor enabled✓ Enabled
Company filesCloud access, no VPN✓ Connected
Device protectionEncryption and security✓ Active
Meetings and chatCollaboration tools✓ Ready
Home Wi-FiWeak signal reported● Guidance sent
→ Employee productive on day one
The Challenge

Remote work brings new risks

Home networks and personal devices weren't built for business security.

Slow, unreliable access

Clunky VPNs and slow connections make simple tasks frustrating for remote employees.

Unprotected devices

Laptops on home networks without updates, encryption, or protection are easy targets for attackers.

Hard to support remotely

When something breaks at home, employees lose hours waiting for help or trying to fix it themselves.

What's Included

Everything remote employees need

We make working from home as secure and productive as working in the office.

Managed laptops

Company devices configured, updated, and secured over the internet, wherever your employees are.

Secure access

Multi-factor sign-in and access policies protect company data without making work harder.

Cloud file access

Files available securely from anywhere, often without the need for a traditional VPN.

Collaboration tools

Chat, video meetings, and shared documents set up so your team can work together easily.

Remote help desk

Our technicians connect securely to fix problems quickly, no matter where your employee is working.

Lost device protection

If a laptop or phone is lost or stolen, we can lock it or erase company data remotely.

How It Works

Remote work, done right

We set up remote and hybrid work in four steps.

01

Review

We look at how your team works and which systems they need from home.

02

Secure

We set up secure sign-in, device protection, and access policies.

03

Equip

We configure laptops and collaboration tools so employees are ready on day one.

04

Support

We provide ongoing help desk support for every employee, wherever they work.

Why Marquis

Support that follows your team

We manage devices and accounts from the cloud, so remote employees get the same security and support as the people in your office.

Your team can reach our help desk directly by phone, email, or portal from anywhere.

  • Secure from any location
  • New hires ready on day one
  • Fast remote help
20+Years of IT experience
< 15 minAverage response time
5-starClient ratings
99.9%Uptime target
FAQs

Frequently asked questions

Do remote employees need a VPN?

Often not. Many businesses can give employees secure access to files and applications through cloud services with multi-factor sign-in. We'll recommend the right approach for your systems.

Can you support employees who use personal devices?

Yes. We can set policies that protect company data on approved personal devices while keeping personal information separate.

How do you fix problems for remote workers?

Our technicians connect securely to the employee's device to troubleshoot and fix most issues remotely, usually in a single session.

Can you ship laptops to new remote hires?

Yes. We can configure devices so they are ready to use when the employee signs in for the first time, wherever they are.

Get Started

Support your team wherever they work

Schedule a 15-minute call to talk through your remote and hybrid work setup.