Our Managed IT Services give you the technology support you need—no headaches, no hidden costs.
We've designed our managed services offerings to give businesses like yours everything it needs to mount its own in-house IT department—all at a fraction of the cost and with absolutely none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage—from help desk support, to backups, disaster recovery—is all provided with a fixed, predictable monthly cost.
Likewise, you also have to consider that we're better than an in-house department in a lot of ways. It's a luxury we have that they don't. We don't take sick days. We never give our two weeks notice, telling you we're leaving for someone else. You'll never scramble to replace us, you won't get hit with hidden fees—truly, you'd be hard-pressed to find a better everyday support solution for your business.
Why Managed Services?
Let us do the routine (read: mundane) tasks that are too important for your actual employees. Let them focus on what matters most to your business. We'll take care of the rest.
Stop worrying about software updates, patches and security fixes. That's what we're here for.
What’s Included
Our IT Help Desk
24/7/365 Coverage and Support that You Can Depend on
One minute, you’re working hard on that big project you’re trying to get out the door for your most important client. The next minute, you’re locked out of your system and you don’t have time for a password reset. Or maybe you’re trying to get clarification on deliverables from a customer, but email issues are getting in the way. You’re trying to check on your team’s progress, but you’re suddenly going through software issues that you just can’t get to the bottom of. These are the types of issues that our IT Help Desk can solve—allowing you to stop focusing on what is holding you back and start focusing on what can push you forward.
You’ll get access to a dedicated, passionate team of experts who are available for issues both large and small.
Whether you need help via email, chat, phone or in-person doesn’t matter —if you need us, we’ll be there. End of story.
Cybersecurity
Stop Worrying About Risks and Focus on Your Business
One of the most important things to understand about IT security is that this isn’t something you “do once and forget about.” The threat landscape is constantly evolving, which means you need to make every effort to stay ahead of the people who want to do you and your people harm.
We ARE that opportunity to stay ahead. Instead of forcing own people to engage in these important (but time consuming) tasks, you can let us handle things like:
Filtering Web content, reviewing rules and performing updates on your firewall.
Patching vulnerabilities quickly after they're discovered.
Updating software to the latest versions instantly.
Techniques like deep user access controls and two-factor authentication.
Employee security training and best practices.
Cybersecurity policy development.
Cyber Liability insurance assistance.
Managed detection and response for endpoints and identities
Compliance
Comprehensive IT Compliance Support
Marquis Network Solutions offers unmatched expertise in navigating IT compliance tailored to your business systems and controls. As compliance requirements evolve, we partner with you to ensure your business meets industry regulations seamlessly.
Our team prioritizes cybersecurity and strict adherence to frameworks like CIS, NIST, CMMC, HIPAA, and PCI-DSS. Through regular risk assessments, security policy development, and ongoing maintenance, we help safeguard your business while exceeding industry standards.
Tailored IT compliance solutions for your specific business needs
Expertise in leading compliance frameworks like CIS, NIST, and HIPAA
Regular risk assessments to identify potential vulnerabilities
Development of comprehensive security policies for your organization
Ongoing compliance maintenance to meet evolving regulations
Consulting services for businesses outside our Managed Service program
Network Monitoring and Management
Constant Monitoring Generates Constant Insight...and Opportunities for Improvement
Whether you have a physical network, a cloud-based or virtual network or a hybrid of the two, your organization is made up of countless desktop and laptop computers, smartphones, tablets, servers and more. For your IT infrastructure to work in all the ways you need it, it must be as streamlined and as simplified as possible. This, in essence, is why Remote Monitoring and Management (RMM) software is so critical—it’s always capturing device performance data and is scanning processes, applications and event logs, even when everyone else has gone home for the day.
It’s also feeding real-time, actionable data back to our own system so that it can trigger automated alerts for more than 2,400 types of potential issues. If a problem rears its ugly head, we’ll be able to put a stop to it now—before it has a chance to negatively impact your business down the road.
We'll have a real-time view of your network and all connected devices, so we always know exactly what is going on.
Performance reports generate full visibility and accountability at all times.
Potential problems are flagged and addressed BEFORE they impact your network.
Automated backups are critical for restoring systems in the event of an outage.
Even if we need to reset a switch or even a surge protector, we can do so remotely allowing our Help Desk staff to step in and take care of a problem before you even realize that something is going on.
Backup & Disaster Recovery (BDR) Endpoint Management
No Matter What Life Throws at You, You’ll Be Ready
In today’s fast-paced digital landscape, data security and continuity are paramount. Our Backup and Disaster Recovery (BDR) Endpoint Management solution provides robust protection against data loss, system failures, and cyber threats—ensuring your business remains resilient.
Designed to safeguard your endpoints, from laptops and desktops to servers and mobile devices, our BDR solution offers seamless backups, quick recovery times, and centralized management. Whether you face hardware malfunctions, human error, or ransomware attacks, our solution ensures minimal downtime and maximum data integrity.
With proactive monitoring and automated backups, you can trust that your critical business data is secure. Our BDR management solutions provide:
Automated Backups: Regular, hassle-free backups to protect data without manual intervention.
Rapid Recovery: Fast, reliable restoration to minimize operational downtime and maintain business continuity.
Scalability: Solutions tailored to fit businesses of all sizes, with room to grow as you expand.
Centralized Control: Easy-to-use dashboards that give you full visibility into your backup and recovery processes.
CTO and Strategic IT Consulting
Create a Better Future for Your Business through Better Planning Today
IT should always be a revenue generator for your business—but without the right strategy at the heart of your infrastructure, it’s difficult (some might say impossible) to get to that point. This is why our outsourced CTO services are so important—we can help drive your IT strategy, recommend better ways to use technology to preserve your competitive advantage and more.
Your business is always evolving and your IT needs to evolve right along with it. We offer both the short and long-term initiatives that can help make that happen, unlocking incredible efficiency and productivity gains along the way.
Strategic consulting is a core part of our offering that ensures you get the best results from our service—not an added bone.
Work directly with our experienced IT strategists who have 20+ years of strategic business IT strategy experience.
Work-from-Home Support
Work from Anywhere, without the Hassles and Headaches that Come with it
Your employees need to work anywhere, from any location, at any time. Along with their laptops, mobile devices like smartphones and tablets are how they do it—but that absolutely shouldn’t come at the expense of security.
We’ll equip your remote team members with the hardware, software and security solutions needed to develop productive and secure home offices. We’ll ensure your staff can securely access company data no matter where they’re working.
Monitor employee productivity no matter where they are working from.
Comprehensive collaboration tools to bring your team together.
Increased peace-of-mind that only comes with knowing the security of your entire business is accounted for by a holistic approach to asset management, policy enforcement, security monitoring and management and more.
Take Your Business to the Next Level.
Above all, we promise never to hit you with hidden fees. We're not going to try to sell you on the "newest, fanciest, coolest" IT trend just for the sake of it. We're just here to provide good, old-fashioned IT support that puts your technology to work in a better way than your internal IT department would be able to handle on its own.
So are managed services right for your business? It's very possible—and we want to find out.
How can we help?
Whether you need immediate help with an IT issue or want to discuss your long-term IT strategy, our team is here to help.
Call us at 657-837-3389 or fill in the form below and we'll help in any way we can.
Get More From
Your IT Partner
Call our business managed IT services department directly at
657-837-3389 or simply fill out this form and we will get in touch with you to set up a getting-to-know-you introductory phone call.
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