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Managed IT Services & Solutions

Let Us Take IT Off the Hands of Your SoCal Business…

Our IT services provides seamless technology support without headaches or hidden costs.

At Marquis Networks Solutions, we are more than just a Managed Services Provider (MSP) and Managed Security Service Provider (MSSP); we are your dedicated partner in achieving technology excellence. Our innovative suite of products and services is designed to empower your business, streamline operations, and enhance security.

We understand the unique challenges you face in today’s fast-paced digital landscape. Our team of experts works closely with you to identify your specific needs, tailoring solutions that not only address current challenges but also anticipate future growth. With a focus on proactive support and cutting-edge technology, we help streamline your operations, enhance security, and optimize performance. Our commitment is to empower you with the tools and insights needed to navigate the complexities of technology with confidence, enabling you to focus on what matters most growing your business and achieving your goals.

Why Managed Services?

  • Let us do the routine (read: mundane) tasks that are too important for your actual employees. Let them focus on what matters most to your business. We'll take care of the rest.

  • Stop worrying about software updates, patches and security fixes. That's what we're here for.

Services Offered

Our IT Help Desk

24/7/365 Coverage and Support that You Can Depend on

One minute, you’re working hard on that big project you’re trying to get out the door for your most important client. The next minute, you’re locked out of your system and you don’t have time for a password reset. Or maybe you’re trying to get clarification on deliverables from a customer, but email issues are getting in the way. You’re trying to check on your team’s progress, but you’re suddenly going through software issues that you just can’t get to the bottom of. These are the types of issues that our IT Help Desk can solve—allowing you to stop focusing on what is holding you back and start focusing on what can push you forward.

  • You’ll get access to a dedicated, passionate team of experts who are available for issues both large and small.

  • Whether you need help via email, chat, phone or in-person doesn’t matter —if you need us, we’ll be there. End of story.

Cybersecurity

Stop Worrying About Risks and Focus on Your Business

One of the most important things to understand about IT security is that this isn’t something you “do once and forget about.” The threat landscape is constantly evolving, which means you need to make every effort to stay ahead of the people who want to do you and your people harm.

We ARE that opportunity to stay ahead. Instead of forcing own people to engage in these important (but time consuming) tasks, you can let us handle things like:

  • Filtering Web content, reviewing rules and performing updates on your firewall.

  • Patching vulnerabilities quickly after they're discovered.

  • Updating software to the latest versions instantly.

  • Techniques like deep user access controls and two-factor authentication.

  • Employee security awareness training and best practices.

  • Cybersecurity policy development.

  • Cyber Liability insurance assistance.

Compliance

Comprehensive IT Compliance Support

Marquis Network Solutions offers unmatched expertise in navigating IT compliance tailored to your business systems and controls. As compliance requirements evolve, we partner with you to ensure your business meets industry regulations seamlessly.

Our team prioritizes cybersecurity and strict adherence to frameworks like CIS, NIST, CMMC, HIPAA, and PCI-DSS. Through regular risk assessments, security policy development, and ongoing maintenance, we help safeguard your business while exceeding industry standards.

  • Tailored IT compliance solutions for your specific business needs

  • Expertise in leading compliance frameworks like CIS, NIST, and HIPAA

  • Regular risk assessments to identify potential vulnerabilities

  • Development of comprehensive security policies for your organization

  • Ongoing compliance maintenance to meet evolving regulations

  • Consulting services for businesses outside our Managed Service program

Network Monitoring 
and Management

Constant Monitoring Generates Constant Insight...and Opportunities for Improvement

Whether you have a physical network, a cloud-based or virtual network or a hybrid of the two, your organization is made up of countless desktop and laptop computers, smartphones, tablets, servers and more. For your IT infrastructure to work in all the ways you need it, it must be as streamlined and as simplified as possible. This, in essence, is why Remote Monitoring and Management (RMM) software is so critical—it’s always capturing device performance data and is scanning processes, applications and event logs, even when everyone else has gone home for the day.

It’s also feeding real-time, actionable data back to our own system so that it can trigger automated alerts for more than 2,400 types of potential issues. If a problem rears its ugly head, we’ll be able to put a stop to it now—before it has a chance to negatively impact your business down the road.

  • We'll have a real-time view of your network and all connected devices, so we always know exactly what is going on.

  • Performance reports generate full visibility and accountability at all times.

  • Potential problems are flagged and addressed BEFORE they impact 
your network.

  • Automated backups are critical for restoring systems in the event of an outage.

  • Even if we need to reset a switch or even a surge protector, we can do so remotely—allowing our Help Desk staff to step in and take care of a problem before you even realize that something is going on.

Backup & Disaster Recovery

No Matter What Life Throws at You, You’ll Be Ready

Disasters come in all shapes and sizes...but that doesn’t mean you can afford to be any less prepared. We’re not just talking about cyber attacks and other IT-related disasters, either. A fire in your office can be just as devastating as a computer virus. We’re in Laguna Niguel, which means that hurricanes and other types of weather-related natural disasters always need to be in the back of your mind. Even your own employees might accidentally cause a problem—don’t forget that 58% of lost data comes from human error. Any one of these events could bring your business to its knees... which is why you need to be ready for anything.

With our comprehensive backup, disaster recovery and business continuity services, your business will be able to survive anything—allowing you to pick right back up as quickly as possible like nothing ever happened. We can offer you long-lasting protection from a wide range of different types of events, like:

  • Natural disasters (like extreme weather).

  • Hardware failures.

  • File corruption and software failures.

  • Cyber attacks (like ransomware or malware).

CTO and Strategic IT Consulting

Create a Better Future for Your Business through Better Planning Today

IT should always be a revenue generator for your business—but without the right strategy at the heart of your infrastructure, it’s difficult (some might say impossible) to get to that point. This is why our outsourced CTO services are so important—we can help drive your IT strategy, recommend better ways to use technology to preserve your competitive advantage and more.

Your business is always evolving and your IT needs to evolve right along with it. We offer both the short and long-term initiatives that can help make that happen, unlocking incredible efficiency and productivity gains along the way.

  • Strategic consulting is a core part of our offering that ensures you get the best results from our service—not an added bones.

  • Work directly with our experienced IT strategists who have 20+ years of strategic business IT strategy experience.

Work-from-Home Support

Work from Anywhere, without the Hassles and Headaches that Come with it

Your employees need to work anywhere, from any location, at any time. Along with their laptops, mobile devices like smartphones and tablets are how they do it—but that absolutely shouldn’t come at the expense of security.

We’ll equip your remote team members with the hardware, software and security solutions needed to develop productive and secure home offices. We’ll ensure your staff can securely access company data no matter where they’re working.

  • Monitor employee productivity no matter where they are working from.

  • Comprehensive collaboration tools to bring your team together.

  • Increased peace-of-mind that only comes with knowing the security of your entire business is accounted for by a holistic approach to asset management, policy enforcement, security monitoring and management and more.

Take Your Business to the Next Level

Above all, we promise never to hit you with hidden fees. We're not going to try to sell you on the "newest, fanciest, coolest" IT trend just for the sake of it. We're just here to provide good, old-fashioned IT support that puts your technology to work in a better way than your internal IT department would be able to handle on its own.

So are managed services right for your business? It's very possible—and we want to find out.

How can we help?

Whether you need immediate help with an IT issue or want to discuss your long-term IT strategy, our team is here to help.

Call us at 657-837-3389 or fill in the form below and we'll help in any way we can.